I have been working with computers since the 70s and I've seen almost everything. I like to help people and no problem is too small or too stupid for me. I also enjoy a challenge so if no-one else can fix your issue I am willing to give it a try. I am sympathetic to people's frustrations when things don't work the way they should and I like to get computers back on track. I am a programmer and have spent several years in network management. These days I also develop and write for websites. I am familiar with PCs and Macs and with most software used on them.